How we manage a typical Industrial Automation Systems Project?

Project Engagement

Phoenix will set up a meeting to establish your company’s needs and objectives for your Industrial automation system’s requirements:

  • We will guide and advise you through every stage until the completion of the project.
  • We consider every detail of your requirements such as building size, space required for the new industrial automation systems, integration with the existing equipment, workpiece specifications, production times, and more.
  • Our Project Manager will perform a full site inspection, discussing with you all the items in item 2.

Furthermore, we believe in long term relationship and customer satisfaction.  Above all, please check also Robot Integration Support and see some tips to overcome automation projects.

Prepare a Tender Document

We plan and design the automation around your product and operational requirements.

  • We will look at your current process with a view to cost reduction and production requirements.
  • Prepare a tender document which describes in detail all the elements of your project: reference documents, our scope, planning schedule, and a breakdown of all the costs along with payment terms and conditions.
  • The mechanical and electrical systems specifications are consider part of the project in the case you have your own suppliers.
  • A comprehensive test schedule is prepared and agreed for the commissioning period.

Quotation & Simulation

At the initial quotation, we will meet with all providers, to ensure that all equipment meets all standards of the industrial automation requirements.

  • Once our understanding of the project through the tender document is agreed, we will request samples of the part(s) for simulation trials.
  • A detailed quotation will be prepared to include specification of the electrical or mechanical components specific to the project.
  • The tender document will include a full project description and this will form the basis for the functional design specification for the next stage in the project.
  • A full production test schedule will also be outlined for the completion of the commissioning phase to ensure that the system is achieving the production criteria.

Design, Testing & Manufacture

We assign a Project Manager to the project to ensure a clear line of communication from design through to commissioning.

  • The Project Manager will check all information prior to commencement of manufacture and will produce the functional design specification as the technical document used to lead the following design stages. Therefore, both parties will discuss and agree on the content of the Functional Design Specification/tender document.
  • Our designers produce the Electrical panel wiring diagram and mechanical drawings using Eplan and Autocad for passing into manufacture.
  • The software will be written and pre-tested whilst the manufacturing process is taking place to keep the onsite commissioning time to a minimum.
  • We establish a technical liaison with other equipment suppliers during this stage with regard to interfacing with our system.

Installation and Commissioning

The Project Manager will ensure that every element of the project is undertaken on time during the installation of the Industrial automation systems:

  • Our Project Manager constantly monitor the Installation phase by the site
  • A detailed quotation will include a specification of the electrical or mechanical components specific to the project.
  • We will follow Strict Health and Safety standards and regulations during the installation and we will discuss and implement any safety requirements specific to your site.
  • The commissioning of the installation will include a full production test ensuring that the system meets the agreed availability criteria.
  • Once the commissioning phase is complete, we can provide full training on both the control system, robot automation and any manufacturer-specific training.


We will provide a full documentation pack at the completion of the project.  Therefore, it will include.

  • Complete set of schematics and layout drawings in pdf form.
  • The Functional Design Specification in pdf form.
  • Parts list in pdf form.
  • Manufacturers documentation.
  • Complete test schedule
  • Where relevant complete training documentation.
  • Archives of the Industrial Robot or/and PLC programs.
  • A detailed document for the robot automation, if necessary

Ongoing Support

We will continue to provide customer and technical support after the commissioning period. However, we offers the following support:

  • Most work stoppages can be resolved with an initial discussion over the phone between your technical staff and one of our engineers both time and cost-effective.
  • Emergency Repairs – In the event of a more serious problem, it will be necessary to coordinate a priority visit to site by our engineer within the minimum time possible to get you back up and running as soon as possible.
  • We can arrange for one of our engineers to visit site at pre-determined intervals throughout the year.
  • Standby Support Off/On-site
  • Training Product
  • Documentation Customer Support

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